Our Commitment to Your Privacy
Protecting Your Personal Information
Tax Warriors is committed to protecting the privacy, confidentiality, and security of the personal information entrusted to us. As a provider of tax, accounting, and advisory services, we understand the sensitive nature of the information our clients share with us and take our responsibility seriously. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when providing services through our website, by phone, by email, and through our client engagement process. By using our website or engaging our services, you consent to the practices described in this policy.
Information We Collect
Information Necessary to Provide Our Services
Tax Warriors may collect personal information directly from clients when they submit inquiries, complete forms, request consultations, engage our services, or communicate with our team. This information may include names, addresses, telephone numbers, email addresses, dates of birth, tax identification numbers, financial information, employment details, business information, and other information required to prepare tax returns, provide tax planning services, respond to CRA matters, or fulfill professional obligations.
We may also collect information provided through our website, including information submitted through contact forms, appointment requests, and general inquiries. Certain technical information may be collected automatically when visitors use our website, including IP addresses, browser information, device information, and website usage data.
How We Use Personal Information
Providing Tax and Accounting Services
The information we collect is used to provide tax preparation, tax planning, CRA representation, bookkeeping, advisory services, and other professional services requested by clients. Information may also be used to communicate with clients, respond to inquiries, schedule appointments, verify identities, maintain client records, comply with legal and regulatory requirements, and improve our services and website experience.
Tax Warriors only collects information that is reasonably necessary to provide professional services and operate our business effectively. We do not sell, rent, or trade personal information to third parties for marketing purposes.
Communication With Clients
Keeping You Informed
Tax Warriors may use contact information to communicate with clients regarding tax filings, document requests, service updates, appointment reminders, regulatory requirements, and important information related to ongoing engagements. We may also send administrative communications related to services requested by clients.
From time to time, clients may receive information about services, tax deadlines, or updates that may be relevant to their financial situation. Clients may request to stop receiving non-essential communications at any time.
Sharing Information With Third Parties
Limited Disclosure When Required
Tax Warriors does not disclose personal information to third parties except where necessary to provide services, comply with legal obligations, fulfill client instructions, or protect our legal rights. Information may be shared with government agencies, including the Canada Revenue Agency, when authorized by the client or required by law.
We may also work with trusted service providers who assist with technology, document storage, communication systems, website hosting, and other business operations. These providers are expected to maintain appropriate privacy and security standards and may only access information necessary to perform their services.
Data Security
Protecting Confidential Information
Tax Warriors uses administrative, technical, and physical measures designed to help protect personal information from unauthorized access, disclosure, misuse, alteration, or loss. We maintain secure systems and procedures intended to protect client information throughout the course of our professional relationship.
While we take reasonable steps to protect information transmitted electronically, no method of transmission or storage can be guaranteed to be completely secure. Clients should exercise caution when transmitting sensitive information electronically and contact us if they have concerns regarding document transmission methods.
Retention of Information
Maintaining Records Responsibly
Tax Warriors retains personal information only for as long as necessary to fulfill the purposes for which it was collected, satisfy professional obligations, comply with legal requirements, resolve disputes, and enforce agreements. Retention periods may vary depending on the nature of the information, the services provided, and applicable regulatory requirements.
When personal information is no longer required, it will be securely deleted, destroyed, or anonymized in accordance with our record retention practices.
Website Analytics and Cookies
Improving Website Performance
Our website may use cookies and similar technologies to improve functionality, analyze website performance, understand visitor behavior, and enhance user experience. Cookies are small files stored on a visitor’s device that help websites remember preferences and usage patterns.
Users may choose to disable cookies through their browser settings; however, certain features of the website may not function as intended if cookies are disabled.
Your Privacy Rights
Accessing and Updating Your Information
Individuals may request access to personal information maintained by Tax Warriors, subject to applicable legal and professional limitations. If any information is inaccurate or incomplete, clients may request corrections to ensure records remain current and accurate.
Requests regarding access, correction, or privacy concerns may be submitted using the contact information provided below. We will make reasonable efforts to respond to requests within applicable timeframes.
Third-Party Websites
External Links
Our website may contain links to third-party websites for informational purposes. Tax Warriors is not responsible for the privacy practices, content, or security of external websites. Users should review the privacy policies of any third-party websites they visit before providing personal information.
Changes to This Privacy Policy
Policy Updates
Tax Warriors may update this Privacy Policy from time to time to reflect changes in legal requirements, business operations, technology, or privacy practices. Any updates will be posted on this page, and the revised version will become effective upon publication. Continued use of our website or services following updates constitutes acceptance of the revised policy.